/* Shieldy Ticket Center V452 — scoped, lightweight and layout-safe. */
.ticket-center-shell-v452{overflow:visible}
.ticket-center-heading-v452{align-items:center}
.ticket-heading-line-v452{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.ticket-center-badge-v452{display:inline-flex;align-items:center;min-height:26px;padding:4px 9px;border:1px solid #b9e2c5;border-radius:999px;background:#edf9f1;color:#18813b;font-size:11px;font-weight:900;letter-spacing:.02em}
.ticket-center-v452{display:grid;gap:18px;padding-top:18px}
.ticket-center-summary-v452{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.ticket-center-summary-v452>div,.ticket-metrics-grid-v452>div{display:grid;gap:4px;min-height:82px;padding:15px 16px;border:1px solid #d4e1ec;border-radius:15px;background:#fff}
.ticket-center-summary-v452 span,.ticket-metrics-grid-v452 span{color:#6b7d94;font-size:12px;font-weight:800}
.ticket-center-summary-v452 strong,.ticket-metrics-grid-v452 strong{color:#17243a;font-size:24px;line-height:1}
.ticket-center-tabs-v452{display:flex;gap:8px;overflow-x:auto;padding:5px;border:1px solid #d4e1ec;border-radius:15px;background:#eef4f8;scrollbar-width:thin}
.ticket-center-tabs-v452 button{flex:0 0 auto;min-height:40px;padding:9px 13px;border:1px solid transparent;border-radius:11px;background:transparent;color:#5f7088;font:inherit;font-size:12px;font-weight:900;cursor:pointer;white-space:nowrap}
.ticket-center-tabs-v452 button:hover{background:#fff;color:#1d2b41}
.ticket-center-tabs-v452 button.is-active{border-color:#9fdfb0;background:#eaf9ee;color:#16813a;box-shadow:0 4px 12px rgba(23,130,59,.08)}
.ticket-tab-panel-v452{display:grid;gap:16px;min-width:0;padding:18px;border:1px solid #d4e1ec;border-radius:17px;background:#f8fbfd}
.ticket-tab-panel-v452[hidden]{display:none!important}
.ticket-section-head-v452{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}
.ticket-section-head-v452 h4{margin:0;color:#17243a;font-size:17px}
.ticket-section-head-v452 p{margin:5px 0 0;color:#72839a;font-size:12px;line-height:1.45}
.ticket-builder-list-v452{display:grid;gap:14px}
.ticket-builder-card-v452{display:grid;gap:14px;padding:16px;border:1px solid #d2dfeb;border-radius:16px;background:#fff}
.ticket-builder-card-head-v452{display:flex;align-items:center;justify-content:space-between;gap:12px}
.ticket-builder-card-head-v452>div{display:flex;align-items:center;gap:10px;min-width:0}
.ticket-builder-index-v452{display:grid;place-items:center;width:30px;height:30px;border-radius:10px;background:#eaf9ee;color:#18813b;font-size:12px;font-weight:950}
.ticket-builder-card-head-v452 strong{overflow:hidden;color:#17243a;text-overflow:ellipsis;white-space:nowrap}
.ticket-builder-card-actions-v452{display:flex;gap:7px;flex-wrap:wrap}
.ticket-fields-v452{gap:13px!important}
.ticket-fields-v452 .field{min-width:0}
.ticket-fields-v452 input,.ticket-fields-v452 select,.ticket-fields-v452 textarea,.ticket-form-type-select-v452 select{width:100%;min-width:0;box-sizing:border-box}
.ticket-fields-v452 textarea{min-height:88px;resize:vertical}
.ticket-panel-types-v452{display:flex;gap:8px;flex-wrap:wrap;padding:11px;border:1px solid #d4e1ec;border-radius:13px;background:#f7fafc}
.ticket-panel-types-v452 label{display:inline-flex;align-items:center;gap:6px;padding:7px 9px;border:1px solid #d6e2ec;border-radius:10px;background:#fff;color:#41536c;font-size:12px;font-weight:800;cursor:pointer}
.ticket-panel-types-v452 input{accent-color:#27a84f}
.ticket-premium-box-v452{display:grid;gap:13px;padding:14px;border:1px solid #dfd3ff;border-radius:15px;background:#fbf9ff}
.ticket-premium-box-v452.is-locked{opacity:.68}
.ticket-premium-head-v452{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}
.ticket-premium-head-v452 strong{display:block;color:#35295e}
.ticket-premium-head-v452 small{display:block;margin-top:4px;color:#7b7194}
.ticket-inline-status-v452{padding:11px 13px;border:1px solid #cde5d4;border-radius:12px;background:#f0faf3;color:#34764a;font-size:12px;font-weight:800}
.ticket-toggle-grid-v452{gap:12px!important}
.ticket-toggle-grid-v452>label{min-height:76px;background:#fff!important}
.ticket-question-list-v452{display:grid;gap:12px}
.ticket-question-row-v452{display:grid;grid-template-columns:minmax(180px,1.2fr) minmax(180px,1fr) 120px auto;gap:10px;align-items:end;padding:13px;border:1px solid #d4e1ec;border-radius:14px;background:#fff}
.ticket-question-row-v452 .field{margin:0}
.ticket-question-required-v452{display:flex;align-items:center;gap:8px;min-height:46px;padding:0 10px;border:1px solid #d4e1ec;border-radius:11px;background:#f7fafc;font-size:12px;font-weight:800}
.ticket-message-layout-v452{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(270px,.7fr);gap:18px;align-items:start}
.ticket-message-editor-v452{display:grid;gap:14px;min-width:0}
.ticket-embed-toggle-v452{display:flex;align-items:center;justify-content:space-between;gap:14px;min-height:76px;padding:13px 15px;border:1px solid #a9dfb7;border-radius:14px;background:#effaf2}
.ticket-embed-toggle-v452 strong,.ticket-embed-toggle-v452 small{display:block}
.ticket-embed-toggle-v452 small{margin-top:4px;color:#64778e}
.ticket-message-preview-v452{position:sticky;top:86px;display:grid;gap:11px;max-height:460px;overflow:auto;padding:15px;border:1px solid #333a46;border-radius:16px;background:#20242c;color:#eef3f8;box-shadow:0 14px 30px rgba(23,33,48,.12)}
.ticket-preview-label-v452{color:#aeb8c8;font-size:10px;font-weight:950;letter-spacing:.06em;text-transform:uppercase}
.ticket-preview-author-v452{display:flex;align-items:center;gap:9px}
.ticket-preview-author-v452 img{width:38px;height:38px;border-radius:50%;object-fit:cover;background:#1de14c}
.ticket-preview-author-v452 strong,.ticket-preview-author-v452 small{display:block}
.ticket-preview-author-v452 small{color:#8e9aac;font-size:10px}
.ticket-preview-embed-v452{display:grid;gap:8px;overflow:hidden;padding:12px;border-left:4px solid #2da44e;border-radius:9px;background:#292e37}
.ticket-preview-embed-v452 img{width:100%;max-height:150px;object-fit:cover;border-radius:7px}
.ticket-preview-embed-v452 strong{font-size:14px}
.ticket-preview-embed-v452 p{margin:0;color:#e5eaf0;font-size:12px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}
.ticket-preview-embed-v452 small{color:#9da8b8;font-size:10px}
.ticket-metrics-grid-v452{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.ticket-dashboard-table-v452{display:grid;gap:9px;min-width:0}
.ticket-dashboard-row-v452{display:grid;grid-template-columns:68px minmax(150px,1.3fr) 125px 135px 135px;gap:10px;align-items:center;padding:12px 13px;border:1px solid #d4e1ec;border-radius:13px;background:#fff;color:#33445c;font-size:12px}
.ticket-dashboard-row-v452 strong{color:#17243a}
.ticket-dashboard-subject-v452{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ticket-status-pill-v452,.ticket-priority-pill-v452{display:inline-flex;align-items:center;justify-content:center;min-height:27px;padding:4px 8px;border-radius:999px;font-size:10px;font-weight:950;text-align:center}
.ticket-status-pill-v452{background:#eaf4ff;color:#246aa5}
.ticket-status-pill-v452.waiting_user{background:#fff3d9;color:#986400}
.ticket-status-pill-v452.closed,.ticket-status-pill-v452.deleted{background:#edf0f4;color:#687588}
.ticket-priority-pill-v452{background:#eef8f1;color:#248044}
.ticket-priority-pill-v452.high{background:#fff0df;color:#a55b00}.ticket-priority-pill-v452.urgent{background:#ffe9eb;color:#bb2736}.ticket-priority-pill-v452.low{background:#eef4fa;color:#52708d}
.ticket-form-type-select-v452{max-width:420px}
.ticket-remove-button-v452{min-height:36px;padding:7px 10px;border:1px solid #efc4c8;border-radius:10px;background:#fff7f8;color:#b63442;font:inherit;font-size:11px;font-weight:900;cursor:pointer}
.ticket-publish-button-v452{min-height:36px;padding:7px 11px;border:1px solid #a8ddb5;border-radius:10px;background:#effaf2;color:#19813b;font:inherit;font-size:11px;font-weight:900;cursor:pointer}
.ticket-center-v452 button:focus-visible,.ticket-center-v452 input:focus-visible,.ticket-center-v452 select:focus-visible,.ticket-center-v452 textarea:focus-visible{outline:3px solid rgba(45,164,78,.18);outline-offset:1px}
@media(max-width:1000px){.ticket-center-summary-v452{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-message-layout-v452{grid-template-columns:1fr}.ticket-message-preview-v452{position:relative;top:auto;max-height:360px}.ticket-dashboard-row-v452{grid-template-columns:58px minmax(130px,1fr) 110px 120px}.ticket-dashboard-row-v452>:last-child{display:none}.ticket-question-row-v452{grid-template-columns:1fr 1fr}}
@media(max-width:680px){.ticket-center-v452{gap:13px}.ticket-center-summary-v452{grid-template-columns:1fr 1fr;gap:8px}.ticket-center-summary-v452>div{min-height:68px;padding:12px}.ticket-center-summary-v452 strong{font-size:20px}.ticket-tab-panel-v452{padding:13px}.ticket-section-head-v452{align-items:stretch;flex-direction:column}.ticket-builder-card-v452{padding:13px}.ticket-builder-card-head-v452{align-items:flex-start;flex-direction:column}.ticket-question-row-v452{grid-template-columns:1fr}.ticket-metrics-grid-v452{grid-template-columns:1fr}.ticket-dashboard-row-v452{grid-template-columns:52px minmax(0,1fr) 100px}.ticket-dashboard-row-v452>:nth-last-child(-n+2){display:none}.ticket-message-preview-v452{max-height:320px}.ticket-center-tabs-v452{border-radius:12px}}
@media(prefers-reduced-motion:reduce){.ticket-center-v452 *{scroll-behavior:auto!important;transition:none!important}}

/* V464 — opaque Shieldy tools, aligned ticket type cards and ticket workspace. */
#panel-bot-control [data-module-panel="sh-other"] .flexible-feature-card{
  background:var(--account-surface)!important;
  border-color:var(--account-border)!important;
  box-shadow:0 10px 26px rgba(16,35,63,.07)!important;
}
#panel-bot-control [data-module-panel="sh-other"] .flexible-feature-card>.card-title{
  background:var(--account-surface-soft)!important;
  backdrop-filter:none!important;
}
#panel-bot-control [data-module-panel="sh-other"] .feature-settings-body{
  background:var(--account-surface)!important;
}
#panel-bot-control [data-module-panel="sh-other"] .sticky-save-bar{
  background:var(--account-surface)!important;
  backdrop-filter:none!important;
  -webkit-backdrop-filter:none!important;
}
html[data-theme="dark"] #panel-bot-control [data-module-panel="sh-other"] .flexible-feature-card,
html[data-theme="dark"] #panel-bot-control [data-module-panel="sh-other"] .feature-settings-body,
html[data-theme="dark"] #panel-bot-control [data-module-panel="sh-other"] .sticky-save-bar{
  background:var(--account-surface)!important;
}
html[data-theme="dark"] #panel-bot-control [data-module-panel="sh-other"] .flexible-feature-card>.card-title{
  background:var(--account-surface-soft)!important;
}

.ticket-type-card-v464{gap:16px!important;padding:18px!important}
.ticket-type-card-v464 .ticket-builder-card-head-v452{min-height:38px;padding-bottom:12px;border-bottom:1px solid #e1e9f0}
.ticket-type-grid-v464{display:grid;grid-template-columns:minmax(150px,.85fr) minmax(110px,.5fr) minmax(160px,.85fr);gap:14px;align-items:start;width:100%}
.ticket-type-routing-grid-v464{display:grid;grid-template-columns:minmax(170px,1fr) minmax(170px,1fr) minmax(170px,1fr);gap:14px;align-items:start;width:100%}
.ticket-type-card-v464 .field{display:grid!important;align-content:start!important;gap:7px!important;width:100%!important;min-width:0!important;margin:0!important}
.ticket-type-card-v464 .field>label{min-height:20px;display:flex;align-items:center;color:#243650;font-size:13px;line-height:1.3}
.ticket-type-card-v464 :is(input,select,textarea){width:100%!important;min-width:0!important;box-sizing:border-box!important}
.ticket-type-card-v464 :is(input,select){min-height:44px!important}
.ticket-type-card-v464 textarea{min-height:96px!important}
.ticket-type-wide-v464{grid-column:1/-1}

.ticket-workspace-card-v464{display:grid;gap:15px;padding:16px;border:1px solid #b9dcc4;border-radius:16px;background:#f3fbf5}
.ticket-workspace-head-v464{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}
.ticket-workspace-head-v464 strong{display:block;color:#173126;font-size:15px}
.ticket-workspace-head-v464 small{display:block;max-width:760px;margin-top:5px;color:#627b6c;font-size:12px;line-height:1.5}
.ticket-access-badge-v464{display:inline-flex;align-items:center;min-height:27px;padding:5px 9px;border:1px solid #a7d9b6;border-radius:999px;background:#e4f7e9;color:#187d39;font-size:10px;font-weight:950;white-space:nowrap}
.ticket-workspace-fields-v464{margin:0!important}
.ticket-workspace-fields-v464 .field{margin:0!important}
.ticket-workspace-actions-v464{display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.ticket-workspace-status-v464{color:#557065;font-size:12px;font-weight:800;line-height:1.4}
.ticket-workspace-status-v464.is-success{color:#187d39}
.ticket-workspace-status-v464.is-error{color:#b42332}
.ticket-workspace-status-v464.is-loading{color:#8a6500}

.ticket-banner-field-v464{align-content:start!important}
.ticket-banner-upload-v464{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.ticket-banner-upload-v464 button{min-height:37px}
.ticket-panel-banner-tools-v464{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:8px}
.ticket-panel-banner-status-v464{display:block;margin-top:6px;color:#6b7d94;font-size:11px;font-weight:800;overflow-wrap:anywhere}

@media(max-width:980px){
  .ticket-type-grid-v464,.ticket-type-routing-grid-v464{grid-template-columns:repeat(2,minmax(0,1fr))}
  .ticket-type-routing-grid-v464>.field:last-child{grid-column:1/-1}
}
@media(max-width:680px){
  .ticket-type-grid-v464,.ticket-type-routing-grid-v464{grid-template-columns:1fr}
  .ticket-type-routing-grid-v464>.field:last-child{grid-column:auto}
  .ticket-workspace-head-v464{flex-direction:column}
  .ticket-workspace-actions-v464{align-items:stretch;flex-direction:column}
  .ticket-workspace-actions-v464 .primary{width:100%}
}
